Global Coir Exporter & Sustainable Substrate Manufacturer
+1 (800) 555-COIR info@shopcoir.com
Legal Information

Privacy Policy

How ShopCoir collects, protects, and handles commercial communications and visitor information.

Effective Date: January 1, 2026 | Last Updated: November 2026

1. Overview and Scope

ShopCoir ("we", "us", or "our") respects the privacy rights of all clients, wholesale buyers, growers, and website visitors. This Privacy Policy details how we collect, store, and utilize personal and commercial information submitted through ShopCoir.com.

2. Information We Collect

We collect information provided directly by you when submitting our Contact Form or Request a Quote Form, including:

  • Contact details (Full Name, Business Email Address, Phone Number, Corporate Entity).
  • Geographic information (Country of origin, destination seaport or city).
  • Product requirements (Substrate specifications, target quantities, packaging requirements).

3. How We Use Collected Data

The information you submit is exclusively used to:

  • Process and prepare commercial quotations and proforma invoices.
  • Address technical agronomic inquiries and sample shipment requests.
  • Coordinate container logistics, customs documentation, and shipping schedules.
  • Maintain client service relationships and follow up on commercial agreements.

4. Protection and Confidentiality

We do not sell, rent, trade, or publicly disclose customer names, email addresses, or proprietary substrate blend formulas to third-party marketing firms. Customer enquiries are treated with standard business confidentiality.

5. Third-Party Form Handlers

Our website uses secure third-party form gateways (such as Formspree or Web3Forms) strictly to deliver email notifications of your inquiries to our sales team. These processors adhere to international data encryption and privacy frameworks.

6. Contacting Our Data Privacy Team

For any questions regarding your data or to request deletion of your contact records from our sales databases, please contact our administrative office at privacy@shopcoir.com.